Ask Good Questions, Get Good Results

Do you ever get frustrated in a virtual meeting when you ask for input and get crickets? Have you considered that the problem might be, not with your…

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Reactivity vs Inquiry: A Case Study

The manager — let’s call him Jerry — would storm into the open-plan area where the writers and designers were working, shout to get everyone’s attention, and then…

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Productivity or People? It’s a Balance Board, Not a Teeter-Totter

One of the basic ways people define organizational culture rests on a dichotomy between two perceived opposites.

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